We at AestheticA Skin Health Center and Parfitt Facial Cosmetic Surgery Center:

·        respect your right to privacy

·        will treat you as a family member or good friend would be treated

·        are intent on doing our part in improving the quality of your life

·        are not content in having you like us; we want you to love us

·        recognize that you have a unique situation and unique needs; we will discover those by asking the right questions and LISTENING to your answers

·        offer only those services that have a high probability of working consistently well

·        are intent on delivering products and services that you might find elsewhere, in a more impressive way; providing you with a better experience here than you can find anywhere else. Strive to have the best reputation among all similar clinics in the Midwest – our reputation is our greatest asset

·        anticipate that you will develop a life-long relationship with our clinic, and want to keep you happy and satisfied the whole time

·        expect you to have such consistently good experiences at our clinic that you’ll want to share your experience with others

As a client of AestheticA Skin Health Center and/or Parfitt Facial Cosmetic Surgery Center, you:

·        are a priority

·        will be treated with thoughtfulness, respect and consideration by all staff

·        can ask as many questions as you like -- we take pride in our knowledge and love sharing it with our customers

·        are being treated by people who are passionate about being the best at what they do

·        will experience unique, sincere and honest personalities in our staff

·        can expect our staff to accept only the highest standards of quality and excellence

·        can expect us to take action immediately based on what we hear from you and apply what we’ve learned to your and future customer’s experience -- you make the experience of all our customers better by giving us feedback